DATE POSTED: 1st DECEMBER 2023
LAST UPDATED: 21st DECEMBER 2023
Gift Pack Delivery Dates (Postal Packs ONLY)
UP TO 10-30AM WEDNESDAY 20th DECEMBER 2023
This is the last date of posting recommended by Royal Mail for First Class delivery before Christmas. If you buy before 10-30am on the 21st, your Gift Pack should arrive before Christmas, being sent First Class.
10-31AM WEDNESDAY 20TH DECEMBER to 9-00AM Friday 22ND DECEMBER 2023
Choose 'Next Day Delivery' when you order your pack, and we will send it by guaranteed next day special delivery. There is an extra £12.00 postage cost for this service and your Postal Gift Pack will require a signature when it is delivered or it will end up at the local delivery office and need to be picked up.
All POSTAL Gift and Welcome Packs bought without the next day delivery option between Saturday 23rd December and 1st January, with standard postage, will be given access to the Racehorse Manager system and packs will be despatched 1st Class on our return to full time operation on January 3rd 2024.
Electronic Gift Packs
If you are buying late, or prefer to print your own Gift Pack at a much cheaper cost, then we recommend an ELECTRONIC GIFT PACK which we will email to you within 12 hours of purchase (and usually a lot quicker). The pack contains a full colour PDF document that can be printed on A4 paper and given to your recipient and includes all the same elements of our Postal Pack. THE PACK WILL BE PERSONALISED TO YOUR RECIPIENT. Simply choose the Electronic Pack version when you order at a cost of only £1.50 extra. CHRISTMAS E-PACK ORDERS WILL BE ACCEPTED AND FULFILLED UP TO 5-00pm ON SUNDAY 24TH DECEMBER.
Helpdesk Opening Hours
The Ownaracehorse Helpdesk will be open for the coverage of racing and allocation of Owners badges right through the festive period, however non-essential communications will cease from 11-00am on Friday, December 22nd until we return to work on 2nd January 2024.
Have a wonderful Christmas and a peaceful New Year.